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If you find a better rate, we’ll match it—and give you the choice of an additional 20% off or 5,000 World of Hyatt Bonus Points.
You’ve come to the right place. When you book direct on hyatt.com, you know you’re getting the best rates at any Hyatt hotel or resort worldwide. We guarantee it. If you find on another site, a lower, publicly available, and immediately bookable room-only rate for the same stay, we’ll not only match it but we’ll give you an additional 20% off or 5,000 World of Hyatt Bonus Points.
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To submit a claim in English:
Complete our online claim form within 24 hours after booking on hyatt.com.
To submit a claim in a language other than English:
Call Hyatt’s Global Contact Center at 1-877-247-3909 or 402-593-5445 or your local Hyatt reservation center after booking on hyatt.com. A hyatt.com representative will review your claim and respond with a status update within 24 hours.
Please be aware that, while Hyatt’s Best Rate Guarantee may apply, the hotel’s cancellation policy will apply to your reservation booked on hyatt.com. Hyatt’s Best Rate Guarantee is subject to its complete terms and conditions below.
Experience a modern, fashionable fusion of local tastes and seasonal farm-to-table produce.
One of the coolest spaces for socialising in Yangshuo, 1969 Bar features a modern sunken bar and its own rum distillery.
Water Pump Room
Water Pump Room
A private restaurant close to Li River, one of facilities of old sugar mill.
In the cavernous sanctuary of Spa Alila, experience uniquely relaxing treatments that combine Balinese wellness traditions with local black sugar.
Fiery 1969 78++/cup
About the Destination
Renowned as a paradise on Earth, Yangshuo is famous for its landscape of karst mountains, green hills and winding rivers, resembling a beautiful Chinese painting.
Architecture and Interior Design
Designed by Dong Gong of Vector Architects, with interiors by award-winning Ju Bin of Horizontal Space Design, the vision for Alila Yangshuo is to integrate the new with the old, paying homage to the unique history of these heritage buildings.