Book with confidence on alilahotels.com
If you find a better rate, we’ll match it—and give you the choice of an additional 20% off or 5,000 World of Hyatt Bonus Points.
You’ve come to the right place. When you book direct on hyatt.com, you know you’re getting the best rates at any Hyatt hotel or resort worldwide. We guarantee it. If you find on another site, a lower, publicly available, and immediately bookable room-only rate for the same stay, we’ll not only match it but we’ll give you an additional 20% off or 5,000 World of Hyatt Bonus Points.
Found a lower rate?
To submit a claim in English:
Complete our online claim form within 24 hours after booking on hyatt.com.
To submit a claim in a language other than English:
Call Hyatt’s Global Contact Center at 1-877-247-3909 or 402-593-5445 or your local Hyatt reservation center after booking on hyatt.com. A hyatt.com representative will review your claim and respond with a status update within 24 hours.
Please be aware that, while Hyatt’s Best Rate Guarantee may apply, the hotel’s cancellation policy will apply to your reservation booked on hyatt.com. Hyatt’s Best Rate Guarantee is subject to its complete terms and conditions below.
Indulge in a culinary adventure featuring authentic and modern Jiangnan cuisine crafted for discerning palates with fresh, seasonal, locally sourced ingredients.
Journey to a renewed state of well-being with holistic spa treatments combined with the calming energy of the lake in the tranquil sanctuary of Spa Alila.
About the Destination
Alila Taihu Suzhou lies nestled on a picturesque hillside along the northeastern coastline of Xishan Island, an ecological haven that offers blissful respite from the urban hustle and bustle. Immerse in a world of fresh air, boundless greenery and tranquility overlooking scenic views of Lake Taihu.
Reflecting the essence of its lakeside setting, Alila Taihu Suzhou is designed as a contemporary interpretation of the traditional hamlets of local fishermen. Clean lines meet with elegant design touches, and nature merges with modern minimalism to create understated, sophisticated spaces to unwind.