Created using Figma

HYGIENE POLICIES

The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:


In-room

  • Sanitization of high-touch areas using a high-grade disinfectant
  • Increased frequency of cleaning air filters
  • Alcohol wipes provided in your amenities
  • Complimentary hand sanitizers by calling the front desk


Dining Outlets

  • Assurance of food safety through our HACCP certification, a comprehensive and independently audited food safety management system
  • Sanitization of tables, chairs, condiment holders and menus before seating guests
  • Placement of cutlery inside napkins
  • Use of mask and gloves by all associates when preparing meals and plating dishes
  • Alcohol wipes for guests’ use
  • Service protocols were modified to reduce contact
  • Tables were rearranged to be at least two metres apart and only up to four persons can be seated at one table


Check-in

  • Disinfection of key cards
  • Sanitization of counter and table surfaces
  • Sanitization of pens after every guest use
  • Mandatory masks for our front desk associates
  • Hand sanitizer for guests’ use


These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.

We use cookies to personalise content, advertising and to analyse our traffic. We also share information about your usage with our advertising and analytic partners. By clicking "Agree", you consent to our cookies policy. To learn more and how to disable those cookies, please refer to our Privacy Policy and Cookies Policy. AGREE.