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Hygiene Policies

The safety and wellbeing of our guests are our top priorities. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:

In-room

  • Sanitization of high-touch areas using a high-grade disinfectant
  • Digital resort's compendium accessible via QR code
  • Increased cleaning frequency of air filters

  • Dining Outlets

  • Digital menus accessible via QR code
  • Sanitization of tables, chairs, condiment holders, and menus before seating guests
  • Use of gloves by all associates when preparing meals and plating dishes

  • Check-in

  • Disinfection of key cards
  • Sanitization of counter and table surfaces
  • Sanitization of pens after every guest use

  • Swimming Pool

  • Daily monitoring of chlorine levels
  • Sanitization of lounge chairs and tables after each guest use

  • These precautionary measures are aligned with Hyatt’s commitment to Caring for Your Wellbeing.

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